For 160 years of providing great customer service, every bit of our energy has gone into bringing genuine joy, warmth and life into our customers’ homes. We know you depend on us for much more than just natural gas. So we set high goals to make sure that when you need service from us, we’re exceeding your expectations. We don’t usually go around talking about how important good customer service is to us, instead we believe it’s important to deliver it.
Here’s how we are tracking so far this year. We will continue to raise the bar with the ultimate goal of providing the best service to you.